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Return Policy

Our Return Policy If You Just Don't Love It

We know the importance in loving yourself in what you wear. If you aren’t in love with your purchase, you can exchange items for store credit / exchange within 14 days of receiving it as long as it meets the following requirements:

  • Items should be free of marks, tears, scents, animal hair, and stains. Any item that does not meet these requirements will be unable to refund, and will be sent back to the customer. 
  • Item must be unworn and unwashed.
  • Item must have the original tags attached, as well as the receipt. We will NOT take back items without the tags. 
  • Buyer is responsible for all shipping costs on exchanges (Usually in $4 range)  
  • All sale items are FINAL SALE.
  • If a discount is used for a purchase, it will not be returned to you in the event of an exchange. 
  • Timber Boutique is not responsible for lost/stolen packages. Please contact your local post office with questions regarding shipment tracking.
  • Please contact us at timberboutique@gmail.com before shipping your item(s). We would love for this process to be as easy as possible for both parties
  • *Please note that colors may vary slightly due to monitor settings. Please note that pattern/pattern placement may also vary slightly.*